Shipping and return policies for Samuel Blaser

Shipping Info
Dispatch of goods is within an average of 4 working days of having received an order, and we promise to dispatch within 30 days of an order being placed, subject to clearance of funds. Exceptions to this are; eg, a) where insufficient personal details have been provided, such as name, address or credit card details, b) where an item may have been deleted from stock or where a CD may have a release date postponed in which case the customer will be informed immediately, c) where an item has been pre ordered before its release date.
Return Policy
The customer must notify within 7 days of receipt of goods if refunds, cancellations or exchanges are required; refunds will be made within 30 days of Real World Trading receiving notice of the decision to cancel. Goods may be returned unconditionally, all we ask is that merchandise is returned in the same condition as it was received. Except where items are faulty, the customer is expected to pay for postage costs incurred in returning goods.